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Business approval required

Returns / refunds

Our returns and refund arrangements will be confirmed here before launch.

Damaged or incorrect orders

The process for contacting Golden Chai Co. about a damaged, incorrect or missing order requires business approval.

Change of mind

Eligibility, timeframes and exclusions for change-of-mind returns must be confirmed before publication.

This page is a structure draft and must be reviewed and approved by Golden Chai Co. before production publishing.